VoIP (or Voice over Internet Protocol) is a communications technology that allows users to make and receive calls via the internet. In simple words, it works by converting sound into digital information packets to make it transmissible through an internet brand. With VoIP, conversations are possible everywhere where the internet is available.
VoIP, which is also labelled as internet telephony, has become a widely used technology recently, especially for local establishments in the US. Let’s take a look at why you need voice solutions for local establishments.
It is easy to setup, maintain, and manage
It may be difficult to set up and maintain conventional phone lines, not to mention that they can come with a hefty price tag. In contrast, VoIP is easier to configure, install, and maintain – even for people who are not tech-savvy.
There are VoIP web browser options and software solutions that cam make the management of the system much simpler, especially with the addition of new users. Web portals also make addition or movement of system configurations more convenient and simpler.
It increases mobility and flexibility for users
VoIP tech enables users to integrate a number of software systems, like email, file sharing, and remote conferencing, which can be brilliant assets as they increase the flexibility of their users.
It’s easy to see how this sort of mobility and flexibility offers a big advantage for users who are always on the go, especially the corporate staff who travel often. And because long-distance calls through VoIP is quite cheaper in comparison to conventional cellular or landline phone calls, it is also an exceptional money saver.
It can limit the expenses of your company
Setting up conventional lines within a facility can be an expensive proposition. On the other hand, managing and setting up a VoIP system is far cheaper.
Plus, calls over the internet, between two or more PCs, are quite free. This means that communication between various departments and colleagues will not cost the company any money, as long as it is done through your VoIP service. However, calls done from PC to landline have a cost attached to them, but the rates are substantially cheaper in comparison to conventional landline phones or cellphones.
It can be scaled to meet demand
It is not easy to determine how many phones you will need, especially not when you’re still building as a firm. When you’re creating new departments or adding more officers, more personnel, you’ll need to ensure that your communications system remains updated consistently.
Whether you’re adding or removing users, a VoIP solution doesn’t require additional expenses. With this system, you can add a brand new line immediately after the addition of a new staff member. And when an employee transfers or leaves, you can just as easily reassign the current line to remove it completely. You can easily and conveniently scale the VoIP system to meet your needs.
It can allow local establishments to compete with larger companies
In order to compete with more established firms, there are plenty of things that a local establishment can do. And having a cost-effective, efficient communication solution is one of them.
VoIP provides functionality that allows users to manage both internal and external communications in more practice and a cost-effective way. Local establishments will be able to communicate with potential clients at a far lower financial cost, talk to customers and partners through long distances, and compete with firms on a global level.
Lanstar makes all of this possible for your local establishment through its Mitel business phones and Mitel business phone solution. Give us a call now to know more!