No two VoIP service providers are the same. It really pays to choose the best service provider for your specific needs. So what’s the best way to be sure you are selecting the best service provider?
Many businesses are migrating their business telephone systems to VoIP in order to benefit from the latest telecommunications technology and also mitigate costs. VoIP is also a technology that’s being adopted by many domestic users.
Consider what you want from VoIP
It’s worth taking some time to consider what a new VoIP service could offer. Different VoIP service providers will have different things to offer. When considering what’s needed, it may be worth seeing what’s on offer and how it could be incorporated into the business telephone system.
What phones are required?
Many options can be taken into consideration for the phones used with the system being installed by the VoIP service provider. There are way more options than possible using phones or plain old telephone systems (or POTs). It’s worth taking some time out to consider these as VoIP offers a lot more options.
It’s possible just to replace new ones with old ones. However, certain opportunities might be missed, so consider the available options: traditional style handset, computer-based phone, and smartphone.
How does VoIP system & providers work for a business in Atlanta?
Using a business VoIP system of Atlanta from one of the many business VoIP providers in Atlanta, analog voice transmissions get translated to data packets that are transported over the same data network. They are then used for purposes like sharing videos, working on documents, or sending an email.
To get the packets from the caller to the recipient, VoIP technology uses internet routing mechanisms. Consequently, two networks converge into one, which is used for everything – including phone calls. The network can carry more data, which makes it more cost-effective and efficient.
VoIP Features
There is a range of features that VoIP services can offer. Certain basic items may come as part of the package: caller ID, voicemail, call waiting, 3-way calling, and conference calls. Beyond some of the basics mentioned, certain VoIP can provide some advanced features, so it’s worth considering what’s on offer and whether the features available would improve the business.
The cost structure of a VoIP service provider
While selecting a service provider, one of the key aspects is the cost and how this will work out in the long term. It’s important to consider not just the basic cost, but also issues like reliability and support. There’s no use in choosing a specific provider if the reliability isn’t up to the mark, or there’s an issue, but no support is available to resolve it.
International calling
With many more organizations going global recently, the need for international calling has grown tremendously. Based on the VoIP service offered, international calls can be relatively cheaper than if they’re made through the older analog circuit-switched connections. If the VoIP service provider’s call plan comprises free calls or lower cost to certain counties, then ensure these are countries you usually call or try negotiating the deal to this end.
Service quality
There are a lot of aspects of service quality. However, it must be considered that it’s necessary to have a top-notch broadband connection for VoIP to work reliably, whether it’s offered by the VoIP service provider or another broadband provider. It should have sufficient bandwidth and must not have service dropouts. The VoIP service provider should be able to advise on this.
If you’re looking for VoIP in Atlanta, let Lanstar know. We’re the leading voice over IP providers in Atlanta. Give us a call now!
