Due to the sensitive information handled by the compliance requirements of HITECH and HIPAA, and medical practice, you have to be quite picky when selecting new technologies for your office.
This obligation becomes especially true when dealing with communication methods since you wouldn’t want to expose confidential patient data accidentally. Consequently, a lot of medical offices are slow to adopt new technology.
However, if your phone system could use an overhaul, it might be time to consider switching to a VoIP service instead. There are a ton of benefits to selecting VoIP over other options, including some that are quite important to running a secure medical practice. Here are just a few of them:
Reduced Costs
Phone service can be costly, especially if you need add-on features like call forwarding or caller ID or have to make a plethora of long-distance calls. Given the number of features the usual business phone systems use, switching to a VoIP service will almost certainly save you a few bucks.
At Lanstar, we have a big selection of affordable and powerful VoIP features that are included at no further cost in your Mitel business phone solution.
Easier Access
If you need access to your phone system, make adjustments to your automated phone menu items, or otherwise need to make changes to your account, having to manage everything on a landline system can be quite challenging.
The hassle disappears with a VoIP service. Just log in to your account, and you’ll have instant access to everything your service has to offer. Update info, make changes and even turn certain features on/off from your mobile device or computer.
Instant collaboration
Having a conventional phone service isn’t going to help you in every situation. For example, collaborating with a colleague.
However, with a VoIP system, a range of options opens up to you. Sure, you can call, but you can also connect through video conferencing. You can send an audio or text message directly from your business line. You can even send a fax without having to fiddle with the fax machine. All at no further cost.
Critical Data Access
Since VoIP services are digital, data handling becomes a breeze. You can easily manage important information about patients more easily, storing them within the contact details of the address book of your system.
Probably, more importantly, all of that data is securely stored, so you won’t have to worry about crucial data accidentally being leaked through your phone system. Only authorized people will have access to your data.
HIPAA Compliance
When dealing with a kind of new technology in your medical practice, patient privacy is important. Given the number of major data breaches that have occurred recently, this is especially important. Luckily, this is another way that VoIP service can assist in your practice.
Choosing a compliant VoIP service similar to what Lanstar offers to ensure that patient privacy is given the car that it deserves, offering you a safe and secure communication channel that has both the privacy you need and the features you want. Not just the individual devices are safe and sound, but the whole of your phone system will be compliant to keep you and your patients safe.
In search of Mitel business phones? Give us a call now!
