As a small business owner, you’re always looking for new ways to enhance your business, stay ahead, and hopefully grow.
One of the best ways you can do that is to start thinking outside the box when it comes to your company’s communications.
If you’re not familiar with it, there’s a cost-effective, powerful, user-friendly solution available now called VoIP.
Here’s what you need to know about all of the benefits of VoIP hardware to overhaul how you conduct your business completely.
What is VoIP?
VoIP stands for Voice Over Internet Protocol. Essentially, it’s when you make a phone call via the internet instead of a cellular tower or landline. You probably already used a version of this with one of the many social media apps that allow for voice calls even if you don’t have a phone plan.
However, in a business environment, a VoIP phone system is much more complex than FaceTiming a friend or having a Zoom meeting.
When you choose an appropriate VoIP service for business purposes, VoIP is a complete business communications system with all the features you need to conduct your day-to-day activities.
What are the Benefits of Choosing VoIP Hardware for Your Small Business?
When you choose a VoIP system, you’re typically able to choose between using whatever hardware you have on hand or hardware provided by the VoIP service provider.
Using the hardware you have on hand is cheaper, but some major issues can pop up with incompatibility, a lack of tech support, and similar issues.
Here are the benefits you can enjoy by choosing special VoIP hardware.
1: A Cheaper Price on Higher Quality Hardware
The hardware used by VoIP services isn’t cheap, but when you get it as part of your service plan, you can enjoy dramatically reduced prices. This means that all your employees will be using the highest quality communications systems without you breaking the bank.
2: Compatibility
If you choose to use your hardware and install the VoIP software, you aren’t guaranteed that the software will work. It’s just a fact of life that not all hardware is compatible with every software solution on the market.
That’s not a problem when you choose VoIP hardware. It’s hardware that was specifically selected due to its high compatibility with the software, and it’s guaranteed to perform extremely well. Considering reliability and productivity are crucial for operating a business, especially with communications, that is crucial.
3: Tech Support
If the service provider is providing the hardware, you know that they can support it much more easily than if you were to install the VoIP software on random smart devices.
This means that, when your business inevitably needs help getting through a tech hurdle, you’re not stuck. The VoIP provider can easily walk you through the troubleshooting process. They know how the tech works, they know how to work with it, and they can easily walk you through various fixes without any issues.
This is crucial, because any time your communications go down, your productivity practically screeches to a halt. Whether that’s because employees can’t communicate between tasks, or because customers simply can’t reach you.
Having constant tech support ensures that’s not a problem.
4: A Company Supply of Comms Materials
Can you imagine showing up for a new job, and your boss demands you pull out your phone and install software on it for job purposes? That wouldn’t go over well with most people even if it is innocent.
When you choose to use dedicated VoIP hardware, you get a proper handheld set for each employee expected to use the phone and any other devices that will be necessary to operate your business.
Instead of trying to get employees to install software on their devices, you get to hand over a company phone like a true professional.
5: Proper Monitoring of Company Communications
Having dedicated hardware also gives you more control over what that hardware is used for. For example, you can’t tell your employee that they can’t use their phone to shop on Amazon during their lunch break. However, you can lockdown VoIP hardware to ensure that it’s not being used for such tasks.
6: Uniform Communications Across the Company
Keeping your company-wide comms uniform is crucial. It ensures that anyone using the system can grab any hardware in the company and use it effectively. If you need an employee to teach others, they’re more than capable because it’s the same system they’re using. If you need to troubleshoot a problem for an employee, you can do that with ease, because you have the same hardware.
Ensuring that the entire team is using uniform equipment makes it a lot easier to deal with a lot of common issues.
7: Get More Features
VoIP hardware ensures that all of the VoIP service features can be used. That’s not possible with every piece of hardware not specifically meant for VoIP.
This is more important than it sounds. One of the main reasons businesses opt for VoIP over buying the cheapest consumer phones and plans possible is that they get access to a proper business communication suite.
That includes split lines, conference calls, call monitoring and recording, transfers, multiple extension lines, and more.
Those are all features that can greatly increase the productivity and efficiency of your business, and if you don’t choose VoIP hardware, there’s no guarantee that you can leverage them.
8: Special Deals
It might seem cheaper to use existing hardware at first, but if you consider the value you get from VoIP hardware, and the fact that you’re on the hook for any replacements or support you require with your hardware, it’s cheaper.
It gets even more cost-effective when you factor in special deals. Many VoIP hardware suppliers will offer discounts and plan deals that help you pay less and receive the highest quality service possible.
Choose LanStar Voice and Data for Your VoIP Hardware
If you’re looking for a business-grade communication system, LanStar is your go-to source. We provide high-quality VoIP hardware and service at a price you’ll love.
Call us today!
