Transforming Retail Communication at Hometown True Value Hardware with Lanstar Voice and Data
Our telecom contractor client, Lanstar Voice and Data, recently completed a state-of-the-art phone system project for Hometown True Value Hardware in Adairsville, GA. This case study outlines how Lanstar successfully designed and installed a feature-rich hosted phone system for the retail hardware store.
Project Overview
The Client - Hometown True Value Hardware
Operating from a sizable 16,440 sq. ft. location in Adairsville, Hometown True Value Hardware faced the challenge of finding a feature-rich phone solution that did not require on-site equipment or management.
The Challenge - On-Premise Equipment and Management
Hometown True Value Hardware needed an efficient communication system that could seamlessly support its 10 users, spread across retail and administrative areas, without the need for on-site PBX management.
The Solution - Avaya-Hosted VoIP Phone System
Lanstar Voice and Data addressed this challenge with a robust solution – an Avaya-hosted VoIP business phone system. Avaya, known for their top-tier communication and workstream collaboration solutions, was the ideal choice for this project.
The Implementation – Streamlined Design and Installation
Lanstar Voice and Data executed the design and installation with professional finesse, ensuring a smooth transition for the hardware store. Their expertise enabled them to customize the phone system to meet the client's unique needs, from the sales floor to the administrative offices.
The Outcome – Client Satisfaction and Efficiency
Post-implementation, Hometown True Value Hardware expressed high satisfaction with their new phone system. With no need for on-site management, the client can focus more on their core operations - assisting Adairsville's DIY home improvement community.
Conclusion - A Testament to Lanstar Voice and Data's Proficiency
This project stands as a testament to Lanstar Voice and Data's proficiency in telecom solutions for diverse industry needs. They successfully transformed Hometown True Value Hardware's communication capabilities with a cloud-based Avaya system, leading to a highly satisfied client.
About Avaya Cloud Office® (ACO), By RingCentral™
Avaya Cloud Office is a cloud-based communications system with enterprise grade voice, video, IM/messaging, meetings, conferencing and collaboration. With Avaya Cloud Office you can easily connect all your workers, whether in the office, mobile, or remote to a single system regardless of their location.
