Project Overview
Client Overview: Floyd County Farm Bureau Insurance
Nestled in the scenic city of Rome, GA, Floyd County Farm Bureau Insurance stands as a beacon of trust and reliability. They aren't merely an insurance entity, but a partner to homeowners, car owners, farmers, and businesses. While they protect assets and lives, they also play a pivotal role in guiding people's financial futures through prudent investing, retirement strategies, and comprehensive financial planning. Yet, as with many businesses committed to growth and excellence, there was a pressing need to update their communications.
Challenge: Outdated Infrastructure to Support New Communications Tech
At the core of their operational challenge was an obsolete small business phone system. With the changing landscape of business operations, particularly with the rise of remote work and the need for enhanced connectivity, there was a clear requirement to upgrade their business phone system.
Solution: The Right Business Phone System for the Right Business Need
Lanstar Voice and Data, an experienced Avaya Business Partner, was chosen to undertake this project. Their task was clear: to create a VoIP business phone system optimized for 5 agents and administrators.
The system of choice was the Avaya Cloud Office hosted phone solution.
This system doesn't just offer the traditional calling features but ensures every user has access to a Wi-Fi-capable desk phone and a complementary mobile app. What made this solution even more enticing was the absence of any on-site PBX, simplifying maintenance and lowering costs.
Execution: Seamless Integration and Happy Endings
The transition to the new system was not just about hardware or software; it was about ensuring that every user felt comfortable and empowered with the new tools at their disposal. With Lanstar Voice and Data's hands-on planning and execution, the transition was smooth.
The result?
A happy customer, an effective communication system, and proof of the power of a designed telecommunication solutions.
In the end, this wasn't merely a project for Floyd County Farm Bureau Insurance or Lanstar Voice and Data. It was a statement — a statement about the power of cutting-edge communication in enhancing business operations, customer service, and overall efficiency.
Conclusion - A Testament to Lanstar Voice and Data's Proficiency
Lanstar Voice and Data has been selling and servicing small business phone systems in Northwest Georgia since 1999.
They offer communications solutions from Avaya with their IP Office premise-based system as well as the latest Avaya ACO Hosted/VoIP small business system.
Whether you have an outdated phone system, need to support remote workers or just want to lower your monthly telecom costs, Lanstar has a plan.
Give them a call at 706-368-9774 and get started.
About Avaya Cloud Office® (ACO), By RingCentral™
Avaya Cloud Office is a cloud-based communications system with enterprise grade voice, video, IM/messaging, meetings, conferencing and collaboration. With Avaya Cloud Office you can easily connect all your workers, whether in the office, mobile, or remote to a single system regardless of their location.
